Rate a solved ticket
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Rate a solved ticket
with Zendesk · Customer Feedback Management
Use Zendesk: its Zendesk Satisfaction Ratings API lets you rate a solved ticket in a single step (POST /api/v2/tickets/{ticket_id}/satisfaction_rating). capabilities.work can help you get signed up and connected.
- Can a requester rate a solved ticket through the API?
- Which scores are valid when creating a satisfaction rating?
Say it to your AI assistant
- Rate ticket {ticket_id} as good.
- Leave a bad satisfaction rating on ticket {ticket_id}.
For your developer
POST /api/v2/tickets/{ticket_id}/satisfaction_rating in Zendesk Satisfaction Ratings API. Full spec on APIs.io.