Merge tickets into another ticket
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Merge tickets into another ticket
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Tickets API lets you merge tickets into another ticket in a single step (POST /api/v2/tickets/{ticket_id}/merge). capabilities.work can help you get signed up and connected.
- Can I combine duplicate tickets into a single ticket?
- What rules apply when merging several tickets into one target?
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- Merge these duplicate tickets into ticket {ticket_id}.
- Fold the other open tickets into target ticket {ticket_id}.
For your developer
POST /api/v2/tickets/{ticket_id}/merge in Zendesk Tickets API. Full spec on APIs.io.