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Create a routing attribute

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Create a routing attribute

with Zendesk · Customer Inquiry Management

Use Zendesk: its Zendesk Skill Based Routing API lets you create a routing attribute in a single step (POST /api/v2/routing/attributes). capabilities.work can help you get signed up and connected.

  • How do I add a new skill category such as Language for routing?
  • Can I create a routing attribute type that skills will belong to?
Say it to your AI assistant
  • Create a routing attribute called Product Line.
  • Add a new skill category named Region for skills-based routing.
For your developer

POST /api/v2/routing/attributes in Zendesk Skill Based Routing API. Full spec on APIs.io.