Find problem tickets by subject text
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Find problem tickets by subject text
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Tickets API lets you find problem tickets by subject text in a single step (POST /api/v2/problems/autocomplete). capabilities.work can help you get signed up and connected.
- Which problem tickets have a subject containing a word I type?
- Can I look up problem-type tickets by partial subject to link an incident to one?
Say it to your AI assistant
- Autocomplete problem tickets whose subject contains {text}.
- Suggest problem tickets matching {text}, sending the text in the request body.
For your developer
POST /api/v2/problems/autocomplete in Zendesk Tickets API. Full spec on APIs.io.