List incidents linked to a problem ticket
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List incidents linked to a problem ticket
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Tickets API lets you list incidents linked to a problem ticket in a single step (GET /api/v2/tickets/{ticket_id}/incidents). capabilities.work can help you get signed up and connected.
- What incident tickets are attached to a given problem?
- Can I page through all incidents linked to one problem ticket?
Say it to your AI assistant
- List the incidents linked to problem ticket {ticket_id}.
- Show every incident filed under problem {ticket_id}.
For your developer
GET /api/v2/tickets/{ticket_id}/incidents in Zendesk Tickets API. Full spec on APIs.io.