List a ticket's followers
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List a ticket's followers
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Tickets API lets you list a ticket's followers in a single step (GET /api/v2/tickets/{ticket_id}/followers). capabilities.work can help you get signed up and connected.
- Which agents are following a ticket for updates?
- Can I see who follows a ticket without being cc'd on it?
Say it to your AI assistant
- List the followers of ticket {ticket_id}.
- Show which users follow ticket {ticket_id}.
For your developer
GET /api/v2/tickets/{ticket_id}/followers in Zendesk Tickets API. Full spec on APIs.io.