List users CC'd on a ticket
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List users CC'd on a ticket
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Tickets API lets you list users CC'd on a ticket in a single step (GET /api/v2/tickets/{ticket_id}/email_ccs). capabilities.work can help you get signed up and connected.
- Which people are copied on the emails for a ticket?
- Does listing email CCs require the CCs and Followers feature?
Say it to your AI assistant
- List the users cc'd on ticket {ticket_id}.
- Show the email CCs for ticket {ticket_id}.
For your developer
GET /api/v2/tickets/{ticket_id}/email_ccs in Zendesk Tickets API. Full spec on APIs.io.