Get a ticket's properties (v2)
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Get a ticket's properties (v2)
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Tickets API lets you get a ticket's properties (v2) in a single step (GET /api/v2/tickets/{ticket_id}). capabilities.work can help you get signed up and connected.
- Does fetching a ticket in v2 include its comments or just its properties?
- Where do I read the status, priority and assignee of one ticket in the v2 API?
Say it to your AI assistant
- Get the properties of ticket {ticket_id} from the v2 API.
- Look up status and assignee for v2 ticket {ticket_id}.
For your developer
GET /api/v2/tickets/{ticket_id} in Zendesk Tickets API. Full spec on APIs.io.