List conditions usable to apply skills
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List conditions usable to apply skills
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Skill Based Routing API lets you list conditions usable to apply skills in a single step (GET /api/v2/routing/attributes/definitions). capabilities.work can help you get signed up and connected.
- What ticket conditions can I use to automatically apply skills?
- Which condition definitions are available for routing attributes?
Say it to your AI assistant
- List the condition definitions available for applying skills to tickets.
- Show which ticket conditions I can use in skill rules.
For your developer
GET /api/v2/routing/attributes/definitions in Zendesk Skill Based Routing API. Full spec on APIs.io.