Get skills for up to 100 agents
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Get skills for up to 100 agents
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Skill Based Routing API lets you get skills for up to 100 agents in a single step (GET /api/v2/routing/agents/instance_values). capabilities.work can help you get signed up and connected.
- Can I pull the routing skills for a whole team of agents in one call?
- What's the maximum number of agents I can fetch skills for at once?
Say it to your AI assistant
- Get the skills for agents {agent_ids}.
- Show attribute values for agents {agent_ids}, {page_size} per page.
- Fetch the next page of agent skills for {agent_ids} after cursor {after}.
For your developer
GET /api/v2/routing/agents/instance_values in Zendesk Skill Based Routing API. Full spec on APIs.io.