Close, reopen or restore a thread
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Close, reopen or restore a thread
with HubSpot · Customer Inquiry Management
Works with AI assistants
Use HubSpot: its Conversations Inbox & Messages Threads API lets you close, reopen or restore a thread in a single step (PATCH /conversations/v3/conversations/threads/{threadId}). HubSpot also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I mark a conversation thread as closed?
- Can I restore a thread I archived by mistake?
Say it to your AI assistant
- Set thread {threadId} to {status}.
- Restore archived thread {threadId}.
For your developer
PATCH /conversations/v3/conversations/threads/{threadId} in Conversations Inbox & Messages Threads API. Full spec on APIs.io.