Reply to a visitor as an agent
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Reply to a visitor as an agent
with Brevo · Customer Inquiry Management
Works with AI assistants
Use Brevo: its Conversations API lets you reply to a visitor as an agent in a single step (POST /conversations/messages). Brevo also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I post a chat reply to a website visitor as one of my agents?
- Can I reply as an agent by email and name instead of agent ID?
Say it to your AI assistant
- Reply to visitor {visitorId} as agent {agentId} saying {text}.
- Send {text} to visitor {visitorId} as agent {agentName} ({agentEmail}) from {receivedFrom}.
For your developer
POST /conversations/messages in Conversations API. Full spec on APIs.io.