Create a ticket
One step with Birdeye. We can help you get access.
Get something done
Create a ticket
with Birdeye · Customer Service Management
Works with AI assistants
Use Birdeye: its Birdeye Ticketing API lets you create a ticket in a single step (PUT /v1/ticket/{businessNumber}/create-ticket). Birdeye also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Can I open a ticket for a customer issue and assign it to someone?
- Can a ticket be created from a survey response?
Say it to your AI assistant
- Create a {ticketType} ticket at location {businessNumber} assigned to {assignedTo}.
- Open a {ticketType} ticket on {businessNumber} for survey response {surveyResponseId}, assigned to {assignedTo}.
For your developer
PUT /v1/ticket/{businessNumber}/create-ticket in Birdeye Ticketing API. Full spec on APIs.io.