Comment on a ticket
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Get something done
Comment on a ticket
with Birdeye · Customer Service Management
Works with AI assistants
Use Birdeye: its Birdeye Ticketing API lets you comment on a ticket in a single step (POST /v1/ticket/{businessNumber}/comment-activity). Birdeye also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Can I add a comment to an existing ticket?
- Is it possible to log a note on a ticket as a specific user?
Say it to your AI assistant
- Add comment {comment} to ticket {ticketId} at {businessNumber} as {userEmail}.
- Post a note on ticket {ticketId} for location {businessNumber} from {userEmail}: {comment}.
For your developer
POST /v1/ticket/{businessNumber}/comment-activity in Birdeye Ticketing API. Full spec on APIs.io.