Retrieve a contact with preferences
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Retrieve a contact with preferences
with Birdeye · Customer Data Management
Works with AI assistants
Use Birdeye: its Birdeye Contact V2 API lets you retrieve a contact with preferences in a single step (POST /v1/contact/external/preferences/getCustomer). Birdeye also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Can I fetch a contact and their communication preferences by phone?
- Can I look up a contact's preference record by email or ID?
Say it to your AI assistant
- Retrieve the contact with phone {phone} and their preferences.
- Get the preference-aware contact record {id}.
For your developer
POST /v1/contact/external/preferences/getCustomer in Birdeye Contact V2 API. Full spec on APIs.io.