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Update a contact's messaging preferences

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Update a contact's messaging preferences

with Birdeye · Customer Data Management
Works with AI assistants

Use Birdeye: its Birdeye Contact V2 API lets you update a contact's messaging preferences in a single step (POST /v1/contact/external/preferences/change-permission). Birdeye also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • Can I change which email and SMS messages a contact receives?
  • How do I update a contact's communication preferences by phone number?
Say it to your AI assistant
  • Update communication preferences for {email} on account {accountNumber} to {emailPreferences}.
  • Set SMS preferences {smsPreferences} for phone {phone} on account {accountNumber}.
For your developer

POST /v1/contact/external/preferences/change-permission in Birdeye Contact V2 API. Full spec on APIs.io.