Add delegation, intercom or shared access for a user
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Add delegation, intercom or shared access for a user
with Zoom Phone · Voice & Telephony
Works with AI assistants
Use Zoom Phone: its Phone Users API lets you add delegation, intercom or shared access for a user in a single step (POST /phone/users/{userId}/settings/{settingType}). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Can I give an assistant delegation access to a user's phone line?
- Is there a way to share a user's voicemail or call recordings with other members?
Say it to your AI assistant
- Add delegation assistant {delegation_assistant_extension_id} to user {userId}.
- Grant {voicemail_access_members} shared access to user {userId}'s voicemail.
- Add a {settingType} shared access setting for user {userId}.
For your developer
POST /phone/users/{userId}/settings/{settingType} in Phone Users API. Full spec on APIs.io.