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Add queue members to a custom group

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Add queue members to a custom group

with Zoom Phone · Voice & Telephony
Works with AI assistants

Use Zoom Phone: its Phone Call Queues API lets you add queue members to a custom group in a single step (POST /phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • Can I add more queue members to an existing custom group?
  • How are agents added to a custom group after it already exists?
Say it to your AI assistant
  • Add extensions {member_extension_ids} to custom group {customGroupId} in call queue {callQueueId}.
  • Put queue {callQueueId} members {member_extension_ids} into existing custom group {customGroupId}.
For your developer

POST /phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members in Phone Call Queues API. Full spec on APIs.io.