Create a custom group in a call queue

Create a custom group in a call queue

Works with AI assistants

Use Zoom Phone: its Phone Call Queues API lets you create a custom group in a call queue in a single step (POST /phone/call_queues/{callQueueId}/custom_groups). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

• How do I split a call queue's members into a named custom group?
• Can I add queue members to a custom group at the moment I create it?

Say it to your AI assistant

• Create a custom group named {name} in call queue {callQueueId}.
• Create custom group {name} in call queue {callQueueId} with members {member_extension_ids}.

For your developer

POST /phone/call_queues/{callQueueId}/custom_groups in Phone Call Queues API. Full spec on APIs.io.