Change a shared line group's call handling
One step with Zoom Phone. We can help you get access.
Get something done
Change a shared line group's call handling
with Zoom Phone · Voice & Telephony
Works with AI assistants
Use Zoom Phone: its Phone Shared Line Group API lets you change a shared line group's call handling in a single step (PATCH /phone/shared_line_groups/{sharedLineGroupId}/call_handling/settings/{hourType}). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I change where a shared line group's calls go during closed hours?
- Can I change the ring distribution for a shared line group's business hours?
Say it to your AI assistant
- Update call handling for shared line group {sharedLineGroupId} for {hourType} hours.
- Set shared line group {sharedLineGroupId} {hourType} call distribution to {call_distribution_setting}.
For your developer
PATCH /phone/shared_line_groups/{sharedLineGroupId}/call_handling/settings/{hourType} in Phone Shared Line Group API. Full spec on APIs.io.