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Update a call queue's policy settings

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Update a call queue's policy settings

with Zoom Phone · Voice & Telephony
Works with AI assistants

Use Zoom Phone: its Phone Call Queues API lets you update a call queue's policy settings in a single step (PATCH /phone/call_queues/{callQueueId}/policies). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • How do I turn on voicemail transcription for a call queue?
  • Can I block callers without caller ID on one queue?
  • Is it possible to enable automatic call recording at the queue level?
Say it to your AI assistant
  • Turn on voicemail transcription for call queue {callQueueId} with {voicemail_transcription}.
  • Set auto call recording on call queue {callQueueId} to {auto_call_recording}.
  • Update call screening for call queue {callQueueId} to {call_screening}.
For your developer

PATCH /phone/call_queues/{callQueueId}/policies in Phone Call Queues API. Full spec on APIs.io.