Change a call queue's call handling for an hour type
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Change a call queue's call handling for an hour type
with Zoom Phone · Voice & Telephony
Works with AI assistants
Use Zoom Phone: its Phone Call Queues API lets you change a call queue's call handling for an hour type in a single step (PATCH /phone/call_queues/{callQueueId}/call_handling/settings/{hourType}). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I change the way a call queue distributes calls during business hours?
- Can I update a queue's greeting for closed hours without touching other fields?
Say it to your AI assistant
- Update call queue {callQueueId}'s call handling for {hourType} hours.
- Change the call distribution of call queue {callQueueId} during {hourType} hours to {call_distribution_setting}.
For your developer
PATCH /phone/call_queues/{callQueueId}/call_handling/settings/{hourType} in Phone Call Queues API. Full spec on APIs.io.