Update an auto receptionist's IVR menu
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Update an auto receptionist's IVR menu
with Zoom Phone · Voice & Telephony
Works with AI assistants
Use Zoom Phone: its Phone IVR API lets you update an auto receptionist's IVR menu in a single step (PATCH /phone/auto_receptionists/{autoReceptionistId}/ivr). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I change what pressing a key does in our phone menu?
- Can callers be allowed to dial an extension directly from the IVR?
Say it to your AI assistant
- Update the IVR key action of auto receptionist {autoReceptionistId} to {key_action}.
- Set the IVR prompt of auto receptionist {autoReceptionistId} to audio {audio_prompt_id}.
For your developer
PATCH /phone/auto_receptionists/{autoReceptionistId}/ivr in Phone IVR API. Full spec on APIs.io.