Get quality of service data for a call
One step with Zoom Phone. We can help you get access.
Look something up
Get quality of service data for a call
with Zoom Phone
Works with AI assistants
Use Zoom Phone: its Phone Dashboard API lets you get quality of service data for a call in a single step (GET /phone/metrics/call_logs/{callId}/qos). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Can I see jitter, packet loss and latency for a specific phone call?
- What QoS data is available to troubleshoot a choppy call?
Say it to your AI assistant
- Get the QoS data for call {callId}.
- Show network quality stats for call {callId}.
For your developer
GET /phone/metrics/call_logs/{callId}/qos in Phone Dashboard API. Full spec on APIs.io.