Get a call queue's policy settings
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Get a call queue's policy settings
with Zoom Phone · Voice & Telephony
Works with AI assistants
Use Zoom Phone: its Phone Call Queues API lets you get a call queue's policy settings in a single step (GET /phone/call_queues/{callQueueId}/policies). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Is voicemail transcription or auto call recording turned on for a queue?
- What policy settings, like SMS or call screening, apply to one call queue?
Say it to your AI assistant
- Check whether voicemail transcription and auto recording are on for queue {callQueueId}.
- Get the policy (SMS, call screening, recording) for call queue {callQueueId}.
For your developer
GET /phone/call_queues/{callQueueId}/policies in Phone Call Queues API. Full spec on APIs.io.