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Remove a member from a queue custom group

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Remove a member from a queue custom group

with Zoom Phone · Voice & Telephony
Works with AI assistants

Use Zoom Phone: its Phone Call Queues API lets you remove a member from a queue custom group in a single step (DELETE /phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members/{extensionId}). Zoom Phone also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • Can I take one agent out of a custom group without removing them from the queue?
  • What removes a single extension from a call queue's custom group?
Say it to your AI assistant
  • Remove extension {extensionId} from custom group {customGroupId} in call queue {callQueueId}.
  • Take extension {extensionId} out of queue {callQueueId} custom group {customGroupId} but keep it in the queue.
For your developer

DELETE /phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members/{extensionId} in Phone Call Queues API. Full spec on APIs.io.