capabilities.work

Create or update a user by email or external ID

One step with Zendesk. We can help you get access.

Get something done

Create or update a user by email or external ID

with Zendesk · Customer Data Management

Use Zendesk: its Zendesk Users API lets you create or update a user by email or external ID in a single step (POST /api/v2/users/create_or_update). capabilities.work can help you get signed up and connected.

  • Can I upsert a user so it is created if missing or updated if the email already exists?
  • What role does a new user get from create-or-update if I leave the role out?
Say it to your AI assistant
  • Upsert a single user matched by email address or external ID.
  • Create this user, or update them if they already exist.
For your developer

POST /api/v2/users/create_or_update in Zendesk Users API. Full spec on APIs.io.