Start a Flex web chat channel for a customer
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Start a Flex web chat channel for a customer
with Twilio · In-App Chat
Use Twilio: its Twilio Flex Web Channels API lets you start a Flex web chat channel for a customer in a single step (POST /WebChannels). capabilities.work can help you get signed up and connected.
- How do I open a new Flex web chat for a customer from my own site?
- Can I pass pre-engagement form data when a web chat starts?
Say it to your AI assistant
- Open a web chat on Flex Flow {flex_flow_sid} for {identity} named {customer_name} with chat title {chat_name}.
- Start chat {chat_name} for customer {customer_name} ({identity}) on flow {flex_flow_sid} with pre-engagement data {pre_engagement_data}.
For your developer
POST /WebChannels in Twilio Flex Web Channels API. Full spec on APIs.io.