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Get Genesys call widget results for a job

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Get Genesys call widget results for a job

with Lucidya

Use Lucidya: its OmniChannel Calls > Genesys API lets you get Genesys call widget results for a job in a single step (GET /omnichannel/genesys/widget_data). capabilities.work can help you get signed up and connected.

  • Where do I read the Genesys call analytics once the widget job is ready?
  • What does the Genesys results call need besides the job_id?
Say it to your AI assistant
  • Get the Genesys widget results for job {job_id}.
  • Fetch Genesys call widget analysis for job {job_id} on page {page_name}.
For your developer

GET /omnichannel/genesys/widget_data in OmniChannel Calls > Genesys API. Full spec on APIs.io.