View a support ticket thread
One step with Hilt. We can help you get access.
Look something up
View a support ticket thread
with Hilt · Customer Inquiry Management
Works with AI assistants
Use Hilt: its Hilt So Support API lets you view a support ticket thread in a single step (GET /v1/support/tickets/{ticket_id}). Hilt also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Has support replied to my ticket?
- Where can I read the full conversation on a ticket?
Say it to your AI assistant
- Show ticket {ticket_id}.
- Read the message thread on ticket {ticket_id}.
For your developer
GET /v1/support/tickets/{ticket_id} in Hilt So Support API. Full spec on APIs.io.