Hand a conversation back to the AI Agent
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Hand a conversation back to the AI Agent
with Ada · Customer Inquiry Management
Use Ada: its Ada Conversations API lets you hand a conversation back to the AI Agent in a single step (POST /v2/conversations/{conversation_id}/end-handoff/). capabilities.work can help you get signed up and connected.
- How do I return a conversation from a human agent back to the AI Agent?
- Does ending a handoff also end the whole conversation?
- Will ending a handoff trigger the CSAT survey for the human agent?
Say it to your AI assistant
- End the human handoff in conversation {conversation_id}.
- Give control of conversation {conversation_id} back to the AI Agent without closing it.
For your developer
POST /v2/conversations/{conversation_id}/end-handoff/ in Ada Conversations API. Full spec on APIs.io.