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Triage and Resolve an Issue

A 4-step recipe with Sentry. We can help you get access.

Recipe · 4 steps

Triage and Resolve an Issue

with Sentry

Triage the top unresolved issue in an organization and resolve it.

  1. List the organization's issues matching the supplied query, sorted by frequency, returning at most one result to triage first.
  2. Retrieve full stats and metadata for the selected issue so the triage decision is made against current data.
  3. Pull the most recent error events bound to the issue, including full stack-trace data, to confirm the cause before resolving.
  4. Mark the issue resolved and assign an explicit priority so it leaves the unresolved queue.
What you'll need to have ready
  • organizationSlug: The organization slug that owns the issues (e.g. my-organization).
  • query: Sentry query string used to filter issues.
  • statsPeriod: Time range window for the issue search (e.g. 14d, 24h).
  • priority: Priority to set when resolving the issue.
For your developer

Arazzo workflow sentry:triage-issue, 4 operations: listOrganizationIssues → retrieveIssue → listIssueEvents → updateIssue. Specs on APIs.io.

More recipes with Sentry

Escalate and Assign an IssueInvestigate a Project's IssuesOrganization Monitoring SurveyResolve Issues in the Next ReleaseTrack a Deployment Release