capabilities.work

Escalate and Assign an Issue

A 3-step recipe with Sentry. We can help you get access.

Recipe · 3 steps

Escalate and Assign an Issue

with Sentry

Escalate the top high-severity unresolved issue and assign it to an owner.

  1. List unresolved issues matching the severity query, sorted by frequency, returning the single top candidate to escalate.
  2. Pull the issue's most recent events with full data to give the assignee context at escalation time.
  3. Escalate the issue by setting a critical priority, assigning an owner, and marking it seen and subscribed.
What you'll need to have ready
  • organizationSlug: The organization slug that owns the issue.
  • assignTo: Username or team slug to assign the escalated issue to.
  • query: Sentry query used to find issues to escalate.
  • priority: Priority to set on escalation.
For your developer

Arazzo workflow sentry:escalate-issue, 3 operations: listOrganizationIssues → listIssueEvents → updateIssue. Specs on APIs.io.