capabilities.work

SD Customer Return Intake

A 3-step recipe with SAP Sales and Distribution (SD). We can help you get access.

Recipe · 3 steps

SD Customer Return Intake

Create a customer return and review its items.

  1. Create a customer return with one item referencing the original sales document.
  2. Read the created customer return back to confirm it persisted.
  3. List the customer return items to review the returned lines.
What you'll need to have ready
  • csrfToken: X-CSRF-Token fetched from the OData service for write operations.
  • customerReturnType: Customer return document type (e.g. RE).
  • salesOrganization: Sales organization.
  • distributionChannel: Distribution channel.
  • organizationDivision: Division.
  • soldToParty: Sold-to party customer number returning the goods.
  • sdDocumentReason: Order reason / reason for the return.
  • material: Material being returned.
  • requestedQuantity: Quantity being returned.
  • referenceSDDocument: Original sales document number the return references.
For your developer

Arazzo workflow sap-sales-and-distribution-sd:customer-return-intake, 3 operations: createCustomerReturn → getCustomerReturn → listCustomerReturnItems. Specs on APIs.io.