capabilities.work

Register Return and Collect Survey

A 2-step recipe with parcelLab. We can help you get access.

Recipe · 2 steps

Register Return and Collect Survey

with parcelLab · Customer Feedback Management

Open a return and submit a survey response referencing it.

  1. Open a new return registration that the survey response will reference.
  2. Submit the survey answer, referencing the newly created return registration so the feedback is attributed to it.
What you'll need to have ready
  • authToken: Authorization header value for the parcelLab API.
  • account: The parcelLab account id.
  • code: Return configuration code for the return.
  • reference: Order reference the return belongs to.
  • customerEmail: Customer email for the return registration.
  • surveyId: The survey id (uuid) to submit a response to.
  • surveyData: The survey answer payload keyed by question.
For your developer

Arazzo workflow parcellab:register-return-and-survey, 2 operations: createReturnRegistration → submitSurveyAnswer. Specs on APIs.io.