Triage and Clear Incident
A 4-step recipe with Oracle Enterprise Manager. We can help you get access.
Recipe · 4 steps
Triage and Clear Incident
with Oracle Enterprise Manager · IT Service Management
List open incidents by severity, inspect events, and clear the top match.
- List NEW incidents at the requested severity, optionally scoped to a single target.
- Retrieve full detail for the selected incident.
- Review the monitoring events correlated into the incident before clearing.
- Clear the incident, setting its status to CLOSED to mark the issue resolved.
What you'll need to have ready
- severity: Incident severity to triage (FATAL, CRITICAL, WARNING, ADVISORY, INFORMATIONAL).
- targetName: Optional target name to constrain the incident search.
- limit: Maximum number of incidents to scan.
For your developer
Arazzo workflow oracle-enterprise-manager:triage-clear-incident, 4 operations: listIncidents → getIncident → getIncidentEvents → clearIncident. Specs on APIs.io.