Escalate an Inbox Message to a Teams Channel
A 3-step recipe with Microsoft Office. We can help you get access.
Recipe · 3 steps
Escalate an Inbox Message to a Teams Channel
with Microsoft Office
Turn a filtered inbox message into a Teams channel alert.
- List messages matching the escalation filter, newest first, so the most recent item needing attention is evaluated ahead of older mail.
- Retrieve the matched message in full so the alert carries the real sender address and body preview rather than an id alone.
- Post the alert into the Teams channel so the message is visible to the whole responding team rather than sitting in one person's inbox.
What you'll need to have ready
- messageFilter: OData $filter expression selecting messages worth escalating, e.g. "isRead eq false and importance eq 'high'".
- teamId: The id of the team holding the alert channel.
- channelId: The id of the channel the alert is posted to.
For your developer
Arazzo workflow microsoft-office:mail-to-teams-alert, 3 operations: listMyMessages → getMyMessage → sendChannelMessage. Specs on APIs.io.