capabilities.work

Reschedule Service Appointment

A 3-step recipe with CDK Global. We can help you get access.

Recipe · 3 steps

Reschedule Service Appointment

Move an existing service appointment to a new date and time.

  1. Read the existing appointment to capture the requested services that must be carried over into the update.
  2. Post the appointment update carrying the new date/time and the previously requested services so the booking is moved rather than emptied.
  3. Read the appointment back to confirm the new date/time has been applied.
What you'll need to have ready
  • subscriptionId: The Fortellis Marketplace subscription identifier.
  • requestId: A correlation GUID echoed back across systems.
  • authorization: The Fortellis OAuth 2.0 bearer token (or Basic auth on the simulator).
  • appointmentId: The identifier of the appointment to reschedule.
  • newDateTime: The new ISO 8601 encoded date and time for the appointment.
For your developer

Arazzo workflow cdk-global:reschedule-appointment, 3 operations: queryAppointment → updateAppointment → queryAppointment. Specs on APIs.io.