Cancel Service Appointment
A 2-step recipe with CDK Global. We can help you get access.
Recipe · 2 steps
Cancel Service Appointment
with CDK Global
Locate an appointment by customer and cancel it when present.
- Query appointments filtered by the customer link to locate the booking to cancel.
- Cancel the located appointment, supplying the cancellation reason in the request body.
What you'll need to have ready
- subscriptionId: The Fortellis Marketplace subscription identifier.
- requestId: A correlation GUID echoed back across systems.
- authorization: The Fortellis OAuth 2.0 bearer token (or Basic auth on the simulator).
- customerHref: The customer resource hyperlink to filter the appointment query.
- reason: Free-form comments explaining why the appointment is cancelled.
For your developer
Arazzo workflow cdk-global:cancel-appointment, 2 operations: queryAppointments → cancelAppointment. Specs on APIs.io.