Annotate a call with feedback
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Annotate a call with feedback
with Twilio · Voice & Telephony
Use Twilio: its Twilio Voice API lets you annotate a call with feedback in a single step (POST /v1/Voice/{CallSid}/Annotation). capabilities.work can help you get signed up and connected.
- How do I mark a call as spam in Voice Insights?
- Can I give a call a 1 to 5 experience score and link it to a support ticket?
- Which quality problems can I tag on a call, like echo or choppy audio?
Say it to your AI assistant
- Score call {call} as {score} out of 5.
- Flag call {call} as spam.
- Tag call {call} with quality issue {issues} and link it to incident {incident}.
For your developer
POST /v1/Voice/{CallSid}/Annotation in Twilio Voice API. Full spec on APIs.io.