Open a contact's chat
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Open a contact's chat
with SendPulse · Customer Data Management
Use SendPulse: its Sendpulse Contacts API lets you open a contact's chat in a single step (POST /contacts/openChat). capabilities.work can help you get signed up and connected.
- Can I mark a subscriber's chat as open to raise its priority?
- How do I reopen a conversation so agents see it first?
Say it to your AI assistant
- Open the chat with contact {contact_id}.
- Raise the priority of subscriber {contact_id}'s conversation by opening it.
For your developer
POST /contacts/openChat in Sendpulse Contacts API. Full spec on APIs.io.