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Add an operator note to a chatbot contact

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Add an operator note to a chatbot contact

with SendPulse · Customer Data Management

Use SendPulse: its Sendpulse Contacts API lets you add an operator note to a chatbot contact in a single step (POST /contacts/createNote). capabilities.work can help you get signed up and connected.

  • How can an agent leave an internal note on a chat subscriber?
  • Can I add an operator note that the contact won't see?
Say it to your AI assistant
  • Add operator note {text} to contact {contact_id} on bot {bot_id}.
  • Leave an internal agent note for subscriber {contact_id} in bot {bot_id}: {text}.
For your developer

POST /contacts/createNote in Sendpulse Contacts API. Full spec on APIs.io.