Bulk respond to agent escalations
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Bulk respond to agent escalations
with Relevance AI
Use Relevance AI: its Relevance AI Endpoints Chat API lets you bulk respond to agent escalations in a single step (POST /agents/conversations/bulk/respond). capabilities.work can help you get signed up and connected.
- How do I answer many agent escalations with the same reply?
- Can I respond to several escalated conversations in one go?
Say it to your AI assistant
- Reply {response_text} to escalations {escalations} for agent {agent_id}.
- Bulk respond to agent {agent_id}'s escalations {escalations} with {response_text}.
For your developer
POST /agents/conversations/bulk/respond in Relevance AI Endpoints Chat API. Full spec on APIs.io.