Update or insert a service request by ID
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Update or insert a service request by ID
with Oracle Siebel · Customer Inquiry Management
Use Oracle Siebel: its Oracle Siebel REST Service Requests API lets you update or insert a service request by ID in a single step (PUT /data/Service Request/Service Request/{ServiceRequestId}). capabilities.work can help you get signed up and connected.
- How do I close out or change the status of an existing ticket?
- Can I raise the priority on a service request that's already open?
Say it to your AI assistant
- Set service request {sr_id} ({abstract}) to status {status}.
- Raise service request {sr_id} ({abstract}) to priority {priority}.
For your developer
PUT /data/Service Request/Service Request/{ServiceRequestId} in Oracle Siebel REST Service Requests API. Full spec on APIs.io.