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Start a thread on a service order

One step with Mirakl. We can help you get access.

Get something done

Start a thread on a service order

with Mirakl
Works with AI assistants

Use Mirakl: its Mirakl Messages API lets you start a thread on a service order in a single step (POST /api/mms/orders/{order_id}/threads). Mirakl also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • How do I message a customer about a booked service order?
  • Can I attach files when starting a thread on a service order?
Say it to your AI assistant
  • Start a service-booking thread on service order {order_id} with {thread_input}.
  • Open a conversation about service order {order_id}: {thread_input}.
For your developer

POST /api/mms/orders/{order_id}/threads in Mirakl Messages API. Full spec on APIs.io.