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Reply on a tenant-level support ticket

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Reply on a tenant-level support ticket

with Microsoft Azure · Customer Inquiry Management

Use Microsoft Azure: its Microsoft Azure Microsoft.Support Communications API lets you reply on a tenant-level support ticket in a single step (PUT /providers/Microsoft.Support/supportTickets/{supportTicketName}/communications/{communicationName}). capabilities.work can help you get signed up and connected.

  • How do I reply to a support ticket that was opened at tenant level, without a subscription?
  • Can I add a customer message to a no-subscription support case?
Say it to your AI assistant
  • Add communication {communication} to tenant-level ticket {ticket} with content {properties}.
  • Post reply {communication} on no-subscription ticket {ticket}.
For your developer

PUT /providers/Microsoft.Support/supportTickets/{supportTicketName}/communications/{communicationName} in Microsoft Azure Microsoft.Support Communications API. Full spec on APIs.io.