capabilities.work

Define a new ticketing target field

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Define a new ticketing target field

with Merge

Use Merge: its Merge Subpackage Field Mapping API lets you define a new ticketing target field in a single step (POST /ticketing/v1/target-fields). capabilities.work can help you get signed up and connected.

  • Can I add a custom ticket field that all helpdesk integrations map into?
  • What does it take to define an org-wide ticketing target field?
Say it to your AI assistant
  • Create ticketing target field {name} on {common_model}.
  • Define helpdesk field {name} for {common_model}, described as {description}.
For your developer

POST /ticketing/v1/target-fields in Merge Subpackage Field Mapping API. Full spec on APIs.io.

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