Search tickets live in the helpdesk
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Search tickets live in the helpdesk
with Merge
Use Merge: its Ticketing Subpackage Tickets API lets you search tickets live in the helpdesk in a single step (GET /ticketing/v1/tickets/live-search). capabilities.work can help you get signed up and connected.
- Can I search tickets directly in the third-party helpdesk instead of synced data?
- Is there a live search for tickets by assignee name or collection name?
Say it to your AI assistant
- Live-search tickets named {name} in the helpdesk.
- Search the helpdesk live for tickets assigned to {assignees} in collections {collections}.
For your developer
GET /ticketing/v1/tickets/live-search in Ticketing Subpackage Tickets API. Full spec on APIs.io.