Unsubscribe a user ID and credit it to a message
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Unsubscribe a user ID and credit it to a message
with Mapp Marketing Cloud · Customer Relationship Management
Works with AI assistants
Use Mapp Marketing Cloud: its Mapp Engage public Membership API lets you unsubscribe a user ID and credit it to a message in a single step (POST /membership/unsubscribeFromMessage). Mapp Marketing Cloud also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Can I tie a user ID's unsubscribe to the specific message that triggered it?
- Is the unsubscribe reported as successful if it can't be linked to the message?
Say it to your AI assistant
- Unsubscribe user {userId} from group {groupId} because of message {messageId}.
- Attribute contact {userId}'s exit from group {groupId} to message {messageId}.
For your developer
POST /membership/unsubscribeFromMessage in Mapp Engage public Membership API. Full spec on APIs.io.