Update a multichannel contact and its mobile alias
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Update a multichannel contact and its mobile alias
with Mapp Marketing Cloud · Customer Data Management
Works with AI assistants
Use Mapp Marketing Cloud: its Mapp Engage public Contact API lets you update a multichannel contact and its mobile alias in a single step (POST /contact/updateMultichannelContact). Mapp Marketing Cloud also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I update a contact that has both email and mobile channels?
- Can I set a contact's mobile alias correctly while updating profile data?
Say it to your AI assistant
- Update the multichannel contact matched by {identifierType}, keeping its mobile alias.
- Update the email-and-SMS contact by {identifierType} with these attributes.
For your developer
POST /contact/updateMultichannelContact in Mapp Engage public Contact API. Full spec on APIs.io.